Administrative Team
Jacqueline Kishbaugh, M.Ed., M.A., BCBA/LBS
Clinical Director, Co-Founder, & Owner
Jacque is a Board Certified Behavior Analyst with over 18 years of experience working with special needs children and their families as both a therapist and educator. She is passionate about providing well rounded therapeutic services under the umbrella of Applied Behavior Analysis. Along with her partner Brandon, she recognized a need for a comprehensive therapeutic approach for services in the Northeastern Pennsylvania region and with that Keystone Behavior Services was born. Jacque is committed to providing quality services to children and to supporting and educating families. She feels privileged to work in the field of ABA, and brings purpose and passion into making a difference in the quality of life for the children and families she works with.
Clinical Director, Co-Founder, & Owner
Jacque is a Board Certified Behavior Analyst with over 18 years of experience working with special needs children and their families as both a therapist and educator. She is passionate about providing well rounded therapeutic services under the umbrella of Applied Behavior Analysis. Along with her partner Brandon, she recognized a need for a comprehensive therapeutic approach for services in the Northeastern Pennsylvania region and with that Keystone Behavior Services was born. Jacque is committed to providing quality services to children and to supporting and educating families. She feels privileged to work in the field of ABA, and brings purpose and passion into making a difference in the quality of life for the children and families she works with.
Brandon Zlotek, M.Ed.
Administrative Director, Co-Founder, & Owner
Brandon Zlotek received his undergraduate degree in History Education from King’s College in Wilkes Barre, PA. For him, ABA was more of a calling than a career. Upon working as a transportation specialist for children with autism, and through experience in teaching, Brandon knew that helping those with special needs was what he was meant to do. He went back to Bloomsburg University to get his Master's degree in special education, focusing on children with autism. Throughout his career, he has worked with children and adults with special needs in homes, schools, centers, and clinics. When he is not working, he enjoys coaching cross country and track and spending time with family and friends (preferably at the beach).
Administrative Director, Co-Founder, & Owner
Brandon Zlotek received his undergraduate degree in History Education from King’s College in Wilkes Barre, PA. For him, ABA was more of a calling than a career. Upon working as a transportation specialist for children with autism, and through experience in teaching, Brandon knew that helping those with special needs was what he was meant to do. He went back to Bloomsburg University to get his Master's degree in special education, focusing on children with autism. Throughout his career, he has worked with children and adults with special needs in homes, schools, centers, and clinics. When he is not working, he enjoys coaching cross country and track and spending time with family and friends (preferably at the beach).
Melanie Palma, M.Ed., BCBA/LBS
Director of Pike County Division
Melanie has over 20 years experience working with adults and children with developmental disabilities. She earned a dual BA from Keystone College in Early Childhood and Special Education and a MA from Ball State University, in Applied Behavior Analysis with a concentration on Autism. Melanie has worked in home, educational, clinical, and community settings. In her free time she enjoys camping with family and friends.
Director of Pike County Division
Melanie has over 20 years experience working with adults and children with developmental disabilities. She earned a dual BA from Keystone College in Early Childhood and Special Education and a MA from Ball State University, in Applied Behavior Analysis with a concentration on Autism. Melanie has worked in home, educational, clinical, and community settings. In her free time she enjoys camping with family and friends.
ABA Team
Luzerne County Team
Lauren KamorM.Ed.,
Licensed Behavior Specialist
Lauren graduated with a Bachelor of Science degree from Kutztown University of Pennsylvania majoring in Psychology in May of 2019. Lauren received her RBT certification in July 2020. Lauren received her Master's of Education degree from California University of Pennsylvania studying Applied Behavior Analysis and Autism in May of 2022. She has 3 formal years of experience and extensive training in ABA, but has life long experience with individuals diagnosed with ASD and other disabilities. Her future goal is to become a Board Certified Behavior Analyst. In her down time, some things she likes to do include: reading, dancing, and being with her family and friends.
Licensed Behavior Specialist
Lauren graduated with a Bachelor of Science degree from Kutztown University of Pennsylvania majoring in Psychology in May of 2019. Lauren received her RBT certification in July 2020. Lauren received her Master's of Education degree from California University of Pennsylvania studying Applied Behavior Analysis and Autism in May of 2022. She has 3 formal years of experience and extensive training in ABA, but has life long experience with individuals diagnosed with ASD and other disabilities. Her future goal is to become a Board Certified Behavior Analyst. In her down time, some things she likes to do include: reading, dancing, and being with her family and friends.
Kara Schwartz,
Training Coordinator, Behavior Technician
Kara is currently a student at Luzerne County Community College studying Human Services. Kara has 1 year of experience in the ABA field and is excited to further her career. She is currently studying for the RBT exam. Kara enjoys spending her free time with friends and family, as well as with her pets.
Training Coordinator, Behavior Technician
Kara is currently a student at Luzerne County Community College studying Human Services. Kara has 1 year of experience in the ABA field and is excited to further her career. She is currently studying for the RBT exam. Kara enjoys spending her free time with friends and family, as well as with her pets.
Gabbrielle Griffin,
Program Supervisor, Behavior Technician
Gabby received her undergraduate degree in Elementary Education and Special Education from Kutztown University of Pennsylvania in May of 2020. She is currently in studying at Ball State University to obtain her master's in ABA and Autism. Over the last 5 years, Gabby has worked with children in home, educational, clinical, and community settings. In her free time, she enjoys spending time with family and friends as well as watching sports.
Program Supervisor, Behavior Technician
Gabby received her undergraduate degree in Elementary Education and Special Education from Kutztown University of Pennsylvania in May of 2020. She is currently in studying at Ball State University to obtain her master's in ABA and Autism. Over the last 5 years, Gabby has worked with children in home, educational, clinical, and community settings. In her free time, she enjoys spending time with family and friends as well as watching sports.
Kasey Lewis,
Lead Registered Behavior Technician
Kasey graduated from Dallas High School in 2012 and attended LCCC and studied Music. Before coming to KBS, she worked at Bayada Pediatrics for 2 1/2 years with kids who have autism. She recently passed her RBT exam and is hopefully going back to school to study and learn more about ABA. In her free time she enjoys listening to and playing music, going for walks and hikes with her dog, and adventuring with her husband. Working with kids has always been something that Kasey is passionate about. She loves getting to connect with them and knowing that she's making a difference in their lives.
Lead Registered Behavior Technician
Kasey graduated from Dallas High School in 2012 and attended LCCC and studied Music. Before coming to KBS, she worked at Bayada Pediatrics for 2 1/2 years with kids who have autism. She recently passed her RBT exam and is hopefully going back to school to study and learn more about ABA. In her free time she enjoys listening to and playing music, going for walks and hikes with her dog, and adventuring with her husband. Working with kids has always been something that Kasey is passionate about. She loves getting to connect with them and knowing that she's making a difference in their lives.
Kathy Burd,
Lead Behavior Technician
Kathy graduated with a Bachelor of Science in Liberal Studies with concentrations in Behavioral sciences, Education, Human Services, and education from the University of Scranton. She has 20 years of experience working with children with Autism. Eventually, Kathy would like to further her career to become a BCBA. She enjoys hanging out with friends.
Lead Behavior Technician
Kathy graduated with a Bachelor of Science in Liberal Studies with concentrations in Behavioral sciences, Education, Human Services, and education from the University of Scranton. She has 20 years of experience working with children with Autism. Eventually, Kathy would like to further her career to become a BCBA. She enjoys hanging out with friends.
Abby Collins,
Lead Behavior Technician
Abby graduated from Penn State University with a Bachelor's Degree in 2013. She has 9 years of experience working with children with special needs. Watching clients reach their goals and thrive is what makes her love the job the most. She enjoys volleyball, her dog, and anything sports related. She is planning to take the RBT exam in the near future.
Lead Behavior Technician
Abby graduated from Penn State University with a Bachelor's Degree in 2013. She has 9 years of experience working with children with special needs. Watching clients reach their goals and thrive is what makes her love the job the most. She enjoys volleyball, her dog, and anything sports related. She is planning to take the RBT exam in the near future.
Madison Michak,
Registered Behavior Technician
Madison graduated from Wyoming Valley West high school in 2017. She received her Bachelor of Science degree in Rehabilitation and Human Services from Penn State University in May of 2022. She will begin classes at Misericordia University in the fall to work towards her Master’s degree in Occupational Therapy. Madison received her RBT certification in May 2022. She has always wanted to work with kids and is excited to see what the future holds in terms of her education and as a behavioral health technician at KBS. In her free time she enjoys crafting, going on hikes, and traveling with friends.
Registered Behavior Technician
Madison graduated from Wyoming Valley West high school in 2017. She received her Bachelor of Science degree in Rehabilitation and Human Services from Penn State University in May of 2022. She will begin classes at Misericordia University in the fall to work towards her Master’s degree in Occupational Therapy. Madison received her RBT certification in May 2022. She has always wanted to work with kids and is excited to see what the future holds in terms of her education and as a behavioral health technician at KBS. In her free time she enjoys crafting, going on hikes, and traveling with friends.
Hannah Boyd,
Behavior Technician
Hannah is a graduate of Dallas High School who is interested in the field of ABA and Verbal Behavior. She recently completed the registered behavior technician (RBT) coursework. She is energetic, enthusiastic, a team player, and loves children. She has 6 years of experience in child care and is passionate about helping children reach their fullest potential. In her free time Hannah enjoys time with family and friends and snowboarding.
Behavior Technician
Hannah is a graduate of Dallas High School who is interested in the field of ABA and Verbal Behavior. She recently completed the registered behavior technician (RBT) coursework. She is energetic, enthusiastic, a team player, and loves children. She has 6 years of experience in child care and is passionate about helping children reach their fullest potential. In her free time Hannah enjoys time with family and friends and snowboarding.
Julia Evans,
Behavior Technician
Julia is a graduate of Dallas High School and Luzerne County Community College. She graduated with her associates in psychology in 2020. She is interested in the field of ABA, and is currently continuing her education in psychology. She enjoys working with children, and has experience in the educational and community settings. In her spare time, she loves to travel the world, paint, read and write poetry, and be outdoors hiking with her golden retriever, Winnie.
Behavior Technician
Julia is a graduate of Dallas High School and Luzerne County Community College. She graduated with her associates in psychology in 2020. She is interested in the field of ABA, and is currently continuing her education in psychology. She enjoys working with children, and has experience in the educational and community settings. In her spare time, she loves to travel the world, paint, read and write poetry, and be outdoors hiking with her golden retriever, Winnie.
Kaitlyn Zimmerman,
Behavior Technician
Katie recently completed the registered behavior technician coursework and is looking to further her career in ABA therapy and behavior. Katie is currently taking classes at LCCC with plans of transferring to an institution and graduating with a B.S in Psychology. She has been working with children of all ages for the past 6 years. In her free time, Katie loves going to the gym, camping with family and friends, along with skiing during the Winter.
Behavior Technician
Katie recently completed the registered behavior technician coursework and is looking to further her career in ABA therapy and behavior. Katie is currently taking classes at LCCC with plans of transferring to an institution and graduating with a B.S in Psychology. She has been working with children of all ages for the past 6 years. In her free time, Katie loves going to the gym, camping with family and friends, along with skiing during the Winter.
Tara Butry,
Behavior Technician
Tara completed credits towards her human services degree at LCCC. She has worked with kids for the past 10 years and previously worked in an autistic support classroom. She plans to take the RBT exam soon. She loves feeling like she's making a difference! Tara switched her major from early childhood to human services. She knew she wanted to help people and also work with children, but it wasn’t until she worked in the ABA field till she found her passion and a job she loved going to everyday. When she's not working, Tara is a mom of 2 little boys and also likes to spend time with friends and family.
Behavior Technician
Tara completed credits towards her human services degree at LCCC. She has worked with kids for the past 10 years and previously worked in an autistic support classroom. She plans to take the RBT exam soon. She loves feeling like she's making a difference! Tara switched her major from early childhood to human services. She knew she wanted to help people and also work with children, but it wasn’t until she worked in the ABA field till she found her passion and a job she loved going to everyday. When she's not working, Tara is a mom of 2 little boys and also likes to spend time with friends and family.
Amanda Hadinger,
Behavior Technician
Amanda is a 2007 graduate of Palmerton High School. She also graduated from Lincoln Technical Institute in 2012. She has been working with adults and children of a wide range of disabilities for the last 16 years. She has recently completed the registered behavior technician (RBT) coursework. Amanda looks forward to completing the RBT exam in the near future, and furthering her career in the field of ABA. In her free time, she enjoys taking nature walks with her fiancé and four legged friend Max, camping, spending time with family, writing and listening to music.
Behavior Technician
Amanda is a 2007 graduate of Palmerton High School. She also graduated from Lincoln Technical Institute in 2012. She has been working with adults and children of a wide range of disabilities for the last 16 years. She has recently completed the registered behavior technician (RBT) coursework. Amanda looks forward to completing the RBT exam in the near future, and furthering her career in the field of ABA. In her free time, she enjoys taking nature walks with her fiancé and four legged friend Max, camping, spending time with family, writing and listening to music.
Amber Potrzuski,
Behavior Technician
Amber graduated from Wilkes University in May 2022 with her undergraduate degree in Criminology and Sociology. Amber will begin studying at Ball State University in January 2023 to obtain her masters degree in ABA and Autism. Amber has been working with kids for 6 years and always knew that helping kids was something she was passionate about. Amber loves being able to make a difference in kids lives. In her free time, Amber enjoys hanging out with friends and family, watching sports, and traveling.
Behavior Technician
Amber graduated from Wilkes University in May 2022 with her undergraduate degree in Criminology and Sociology. Amber will begin studying at Ball State University in January 2023 to obtain her masters degree in ABA and Autism. Amber has been working with kids for 6 years and always knew that helping kids was something she was passionate about. Amber loves being able to make a difference in kids lives. In her free time, Amber enjoys hanging out with friends and family, watching sports, and traveling.
Tonya Cary,
Behavior Technician
Tonya is a Graduate of Mansfield University. She has past experience working with the elderly and intellectually disabled adults, and is currently in her fourth year working in an autistic support classroom. Tonya is a natural nurturer and loves caring for kids, animals, being a mom, and growing flowers. Tonya enjoys family time, pet-sitting, writing, photography, and being in nature.
Behavior Technician
Tonya is a Graduate of Mansfield University. She has past experience working with the elderly and intellectually disabled adults, and is currently in her fourth year working in an autistic support classroom. Tonya is a natural nurturer and loves caring for kids, animals, being a mom, and growing flowers. Tonya enjoys family time, pet-sitting, writing, photography, and being in nature.
Jeffery Gouse,
Behavior Technician
Jeff received his degree in Secondary Education from Kutztown University in 2003 and has worked in children's behavioral health for the past 19 years. Initially meant as a temporary job, working one-on-one with special needs children has become a full-fledged career for him. When asked once by a colleague why he was so committed to this field, Jeff's answer came quickly: because these children "compel me to be a better, more compassionate person and they've taught me just as much as I've taught them about life". In his free time, Jeff enjoys listening to orchestral movie scores, amateur photography, taking road trips into New England (sometimes there and back in the same day!), and watching movies---especially 1980s science fiction.
Behavior Technician
Jeff received his degree in Secondary Education from Kutztown University in 2003 and has worked in children's behavioral health for the past 19 years. Initially meant as a temporary job, working one-on-one with special needs children has become a full-fledged career for him. When asked once by a colleague why he was so committed to this field, Jeff's answer came quickly: because these children "compel me to be a better, more compassionate person and they've taught me just as much as I've taught them about life". In his free time, Jeff enjoys listening to orchestral movie scores, amateur photography, taking road trips into New England (sometimes there and back in the same day!), and watching movies---especially 1980s science fiction.
Alyssia Bevan,
Behavior Technician
Alyssia graduated Wyoming Valley West High School in 2019. She plans to take the RBT exam sometime in the near future and going back to school to learn more about ABA. In her free time Alyssia enjoys spending time with her son, listening to music, and going on adventures. Alyssia has always wanted to work with children. She’s passionate about making a difference one child at a time. She has always wanted to help/teach children and make an impact on their lives, and see them smile!
Behavior Technician
Alyssia graduated Wyoming Valley West High School in 2019. She plans to take the RBT exam sometime in the near future and going back to school to learn more about ABA. In her free time Alyssia enjoys spending time with her son, listening to music, and going on adventures. Alyssia has always wanted to work with children. She’s passionate about making a difference one child at a time. She has always wanted to help/teach children and make an impact on their lives, and see them smile!
Julia Dreyfus,
Behavior Technician
Julia graduated from Crestwood High School in 2018. She received her Bachelors of Science in Neuroscience from Wilkes University in January 2022. Julia has 4 years of experience working with children of all ages. She plans on attending graduate school and is excited to see what the future holds as a behavior technician at KBS. In her free time, she enjoys painting and spending time with friends.
Behavior Technician
Julia graduated from Crestwood High School in 2018. She received her Bachelors of Science in Neuroscience from Wilkes University in January 2022. Julia has 4 years of experience working with children of all ages. She plans on attending graduate school and is excited to see what the future holds as a behavior technician at KBS. In her free time, she enjoys painting and spending time with friends.
Pike County Team
Kayla Reilly,
Lead Behavior Technician
Kayla recently completed her registered behavior technician (RBT) coursework and is planning to further her education in the field of special education. Kayla currently holds a Bachelor of Science from East Stroudsburg University in Biology. The decision to change fields completely from biology to special needs education feels like a calling for her due to her passion for helping others. In her spare time Kayla enjoys horseback riding, hiking, and spending time with her family.
Lead Behavior Technician
Kayla recently completed her registered behavior technician (RBT) coursework and is planning to further her education in the field of special education. Kayla currently holds a Bachelor of Science from East Stroudsburg University in Biology. The decision to change fields completely from biology to special needs education feels like a calling for her due to her passion for helping others. In her spare time Kayla enjoys horseback riding, hiking, and spending time with her family.
Emma Muren,
Behavior Technician
Emma recently completed her registered behavior technician (RBT) coursework and is looking to further her education in behavior and therapy. She has worked with children of all ages and enjoyed caregiving for adults with brain injuries. She enjoys spending her free time with her friends, makes music and art, and loves a quiet night in with her pets.
Behavior Technician
Emma recently completed her registered behavior technician (RBT) coursework and is looking to further her education in behavior and therapy. She has worked with children of all ages and enjoyed caregiving for adults with brain injuries. She enjoys spending her free time with her friends, makes music and art, and loves a quiet night in with her pets.
