Administrative Team
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Jacqueline Kishbaugh, M.Ed., M.A., BCBA/LBS
Clinical Director, Co-Founder, & Owner Jacque is a Board Certified Behavior Analyst with over 18 years of experience working with special needs children and their families as both a therapist and educator. She is passionate about providing well rounded therapeutic services under the umbrella of Applied Behavior Analysis. Along with her partner Brandon, she recognized a need for a comprehensive therapeutic approach for services in the Northeastern Pennsylvania region and with that Keystone Behavior Services was born. Jacque is committed to providing quality services to children and to supporting and educating families. She feels privileged to work in the field of ABA, and brings purpose and passion into making a difference in the quality of life for the children and families she works with. |
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Brandon Zlotek, M.Ed.
Administrative Director, Co-Founder, & Owner Brandon Zlotek received his undergraduate degree in History Education from King’s College in Wilkes Barre, PA. For him, ABA was more of a calling than a career. Upon working as a transportation specialist for children with autism, and through experience in teaching, Brandon knew that helping those with special needs was what he was meant to do. He went back to Bloomsburg University to get his Master's degree in special education, focusing on children with autism. Throughout his career, he has worked with children and adults with special needs in homes, schools, centers, and clinics. When he is not working, he enjoys traveling and spending time with family and friends (preferably at the beach). |
ABA Team
Luzerne County Team
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Gabrielle Griffin, M. A., BC-aBA, LBS
Behavior Consultant Gabby received her undergraduate degree in Elementary Education and Special Education from Kutztown University of Pennsylvania in May of 2020. Gabby has recently graduated from Ball State University with her Master's in ABA and Autism, and obtained her LBS in September of 2023. Gabby is also Level 4 certified in Skill Based Treatment (SBT) and Universal Protocol. Over the last 7 years, Gabby has worked with children in home, educational, clinical, and community settings. In her free time, she enjoys spending time with family and friends as well as watching sports. |
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Alexandra Yanez, M. Ed., LBS, BC-aBA
Behavior Consultant Allie is a new member of our KBS team. Allie received her Bachelor's degree in Speech Pathology from East Stroudsburg University in 2017. Allie then went on to obtain her Master's degree in Special Education, with concentration in Autism and ABA, and then became licensed in 2020. Allie has been in the field since 2018, working with kids in home, school, and community settings. Allie has completed her Universal Protocol training, and in the future plans to complete training in Skill Based Treatment. In her spare time, Allie enjoys spending quality time with her husband and 3 children, and watching Philadelphia Eagles football games. |
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Abbigail Jones, M. S., BC-aBA
Behavior Consultant Abbie is a dedicated member of our team. A University of Central Florida graduate, she earned a Bachelor's degree in Psychology in 2022, and completed a Master's degree in Applied Behavior Analysis from Capella University in 2024. Abbie is Level 1 certified in Skill-Based Treatment (SBT) and Universal Protocol, with experience across home, educational, clinical, and community settings. Abbie is passionate about helping individuals reach their fullest potential. In the future, Abbie will obtain her license, and sit for her BCBA exam. In her free time, Abbie enjoys spending time with her fiance and three cats, and creating lasting memories with close friends. |
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Kara Schwartz,
Training Coordinator, Registered Behavior Technician Kara is experienced in Applied Behavior Analysis, and is a Registered Behavior Technician (RBT). She is responsible for the hiring and training of staff. She is Level 3 certified in Skill Based Treatment (SBT) and Universal Protocol. Kara can generalize her skills across all clients, and has been a loyal employee to KBS for 3 years. In her free time, Kara enjoys watching sports, and hanging out with her friends. |
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Krystal Schipp,
On-Site Trainer, Mentor, Registered Behavior Technician Krystal is experienced in Applied Behavior Analysis, and has been a part of our KBS staff for over 2 years. Krystal received her Bachelor’s degree in Psychology from Wilkes University in May of 2022. Krystal also received her RBT certification in May of 2024. Krystal is our on-site trainer and a mentor. In these roles she assists our training coordinator and administration in ensuring our incoming staff are thoroughly trained. Krystal is Level 1 certified in Skill Based Treatment and Universal Protocol, and is dedicated in helping her clients reach mastery of their goals. Krystal is interested in furthering her certification in Skill Based Treatment in the future. In her free time she enjoys cooking, doing puzzles, cuddling with her cats, and spending time with friends. |
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Emma Soloman,
Mentor, Registered Behavior Technician Emma has been a part of our KBS family for 2 years. Emma is currently enrolled at Empire Beauty School for Cosmetology. Upon finishing Cosmetology school, Emma plans on going to school to obtain her Master's in Applied Behavior Analysis. Emma is also Level 1 certified in Skill Based Treatment (SBT) and Universal Protocol. During her free time Emma enjoys hanging out with family and friends, and traveling with her boyfriend. |
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Kaitlyn Zimmerman,
Mentor, Registered Behavior Technician Katie has been a key member of our KBS team for 2 years. Katie has completed the registered behavior technician coursework, and is looking to further her career in ABA therapy and behavior. Katie is also Level 3 certified in Skill Based Treatment (SBT) and Universal Protocol. Katie is currently taking classes at LCCC with plans of transferring to an institution and graduating with a B.S in Psychology. She has been working with children of all ages for the past 8 years. In her free time, Katie loves going to the gym, camping with family and friends, and skiing during the winter. |
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Kaitlin Bradford,
Mentor, Behavior Technician Kaitlin has completed her registered behavior technician coursework, and has been part of the KBS team since January of 2024. Kaitlin graduated from LCCC with her Associate's degree in Applied Science in May of 2022. In the future, Kaitlin plans to further her education in the field of ABA. She is also Level 1 certified in Skill Based Treatment (SBT) and Universal Protocol. Kaitlin is compassionate, empathetic, driven, and hardworking, which makes her a great member of our team! In her free time Kaitlin enjoys traveling, and spending time with family and friends. |
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Arianna Sutton,
Behavior Technician Arianna joined the KBS family in 2024. She has been an active member of the Pennsylvania Army National Guard since 2018. Arianna deeply adores all of the kiddos she works with and would put the world aside to make sure they had everything they needed for success. While this is her first time working in an ABA field, Arianna feels as though in her time here she has already made such an impact and hopes to continue building these trusting relationships with both the kids and their families. Outside of work, Arianna enjoys spending time with friends and family, as well as her pets at home. |
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Kathy Burd,
Lead Behavior Technician Kathy has been a part of our KBS team for 3 years. Kathy graduated with a Bachelor of Science in Liberal Studies with concentrations in Behavioral sciences, Education, Human Services, and Education from the University of Scranton. She has over 20 years of experience working with children with Autism. Kathy is also Level 3 certified in Skill Based Treatment (SBT) and Universal Protocol. Eventually, Kathy would like to further her career to become a BCBA. In her free time, Kathy enjoys hanging out with friends, and spending quality time with her children. |
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Hannah Boyd,
Lead Behavior Technician Hannah is a loyal employee at KBS, and has been core member of our team for over 3 years. Hannah is a graduate of Dallas High School, and is interested in the field of ABA and Verbal Behavior. Hannah has completed the registered behavior technician (RBT) coursework, and is Level 1 certified in Skill Based Treatment (SBT)and Universal Protocol. She is energetic, enthusiastic, a team player, and loves children. She has 8 years of experience in child care, and is passionate about helping children reach their fullest potential. In her free time, Hannah enjoys snowboarding, and spending time with family and friends. |
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Tara Butry,
Registered Behavior Technician Tara has been with KBS for over 2 years and received her RBT certification in March of 2023. Tara has completed credits towards her human services degree at LCCC, and one day wants to return back to school to further her education in ABA. She has worked with kids for the past 13 years and previously worked in an Autistic Support classroom. She knew she wanted to help people and also work with children, but it wasn’t until she worked in the ABA field till she found her passion and a job she loved going to everyday. When she's not working, Tara is a mom of 2 little boys and also likes to spend time with friends and family. |
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Abigail Fata,
Registered Behavior Technician Abby has been a part of our KBS staff since January 2023. Abby obtained her RBT certification in March 2024. Abby is from Gettysburg, Pennsylvania and graduated from Harrisburg Area Community College with her Associate's degree in Psychology. She is currently enrolled at Keystone College to obtain her Bachelor's degree in Psychology. Abby is Level 1 certified in Skill Based Treatment (SBT) and Universal Protocol. In her spare time, Abby enjoys baking, reading, and spending time with her family. |
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Jeffery Gouse,
Registered Behavior Technician Jeff received his degree in Secondary Education from Kutztown University in 2003 and has worked in children's behavioral health for the past 19 years. Initially meant as a temporary job, working one-on-one with special needs children has become a full-fledged career for him. When asked once by a colleague why he was so committed to this field, Jeff's answer came quickly: because these children "compel me to be a better, more compassionate person and they've taught me just as much as I've taught them about life". In his free time, Jeff enjoys listening to orchestral movie scores, amateur photography, taking road trips into New England (sometimes there and back in the same day!), and watching movies---especially 1980s science fiction. |
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Charlene Heywood,
Registered Behavior Technician Charlene has completed her registered behavior technician coursework, and has been a loyal employee of KBS for over one year. Charlene has recently enrolled in LCCC to further her knowledge and career in the field of Applied Behavior Analysis, with her goal of becoming a behavioral specialist. Charlene is also Level 1 certified in Skill Based Treatment (SBT) and Universal Protocol. Charlene is reliable, prompt, and proficient in verbal behavior and running clients’ programs. In her free time Charlene enjoys making personalized items on her Cricut, and spending quality time with family and friends. |
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Kelli Bertenshaw,
Registered Behavior Technician Kelli is a new member of our KBS team. Kelli is experienced in working with people, children and families. She started her career in pre-schools, and then opened her own private daycare. Her career in human services advanced to specialized care at group homes for adolescents, and then as a Community Integration Worker for high-needs foster children. Kelli most recently enjoyed working for people, children, and families as the owner and director of a successful private music school, where students learned music from a team of teachers through lessons and performances. It was here Kelli had the great privilege of teaching music to several students who had ASD; her greatest success has been the achievement of those students. In the future, Kelli plans to obtain her RBT certification. She also returns to school at LCCC and will earn her associates degree in 2025. Kelli is very happy and excited to be helping children through ABA, and looks forward to a long, successful career at Keystone Behavior Services. |
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Sydney Rush,
Registered Behavior Technician Sydney has been a member of our KBS team for over one year. Sydney is going into her senior year at Penn State University, and is obtaining her Bachelor's in Psychology with a minor in Sociology. Sydney says "I love being around the kids and working with everyone at KBS because of all the smiling faces I get to be around!" In her spare time, Sydney's hobbies include hanging out with friends and going to football games. |
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Lily Shemo,
Registered Behavior Technician Lily recently joined the KBS team in 2025. Lily is a former Division 1 collegiate athlete with a Master's in Business Administration. She is a certified yoga teacher and fitness enthusiast. She adores children and is fascinated about their development and growth. She loves working with the kids because she finds each one of the unique and interesting in their own special ways. Lily's hobbies include spending time with friends and family, and staying active. |
Pike County Team
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Kayla Reilly, M.S., BCBA/LBS
Behavior Consultant Kayla is a core member of our KBS family. Kayla obtained a Bachelor of Science from East Stroudsburg University in Biology. The decision to change fields completely from biology to special needs education feels like a calling for her due to her passion for helping others. Kayla went on graduate with her Master's in Psychology with a concentration in Applied Behavior Analysis from Capella University in 2023. Kayla obtained her LBS in January of 2024, and passed her BCBA exam in March of 2024. We are extremely grateful to have her as a member of our team. In her spare time, Kayla enjoys horseback riding, hiking, and spending time with her family. |
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Emma Muren,
Registered Behavior Technician Emma recently completed her registered behavior technician (RBT) coursework and is looking to further her education in behavior and therapy. She has worked with children of all ages and enjoyed caregiving for adults with brain injuries. She enjoys spending her free time with her friends, makes music and art, and loves a quiet night in with her pets. |